Friday, July 20, 2012


 FROM UP TO EUROPE –A Trail of Vacations

As always, sleep eluded me on this flight too. During most trips, I would order a couple of drinks and hope for the ‘shut-eye’ in vain. I would then look around, envying all those who were either snoring or lying limp in the cramped cocoon of cattle-class seats, enjoying their forty winks. My wife would have slipped comfortably in her slumber, undisturbed by my fidgeting. There will be those insomniacs like me with earphones plugged in, gazing into the tiny screen fitted on the head-rests. I could neither tolerate earphones nor did I enjoy watching those movies on small screen. By the time of landing, I would invariably be enveloped in melancholy lousy feeling that I will carry the next day.

For our childhood we had a permanent destination- Meerut in UP. It was our de facto native place. Our  Nanaji’s had adopted it has hometown after partition. As soon as our exams got over, we were packed off to the same destination year after year. In spite of that we were happy. We would reach Bombay Central station well before the train was brought onto the platform. 'Reservation' was non-existent. Porters would jump onto the running train as it slithered in on prescribed platform. He would physically occupy a berth by lying down on it. As train came to a halt, we would hop onto it and take control of the berth occupied by the porter. Those days tourism for seeing places was meant either for the white skinned foreigners or for upper-crust Indians only. Rest all were too happy to visit their mama ka ghar (maternal uncle's house) wherever it happened to be 

Travel Agents meant guys who during peak demand period will go to the booking office and buy tickets on your behalf. They would retain an assistant or two to share the burden during vacation season. Then Sleeper coaches arrived and 'reservation of berths' became necessity. For 4 annas we could fix a berth for ourselves. It was big relief for families and became instant hit. With picking up of the trend small businesses cropped who would save you the bother and deliver tickets in your hand. 

Indian tourist had arrived.

As the economy improved travelling acquired new meaning. Vacationing or pleasure travel came into being. Now, people wanted a service not only for booking tickets but also to give guidance about places, modes of travel etc. Formal Travel Agencies were born. 

Well-heeled had already taken to  visiting nearby hill stations like Khandala, Matheran and Mahabaleshwar. These locales were validated even by film industry by shootings at these locales. Pictures shot on picturesque hill stations were direct advertisement for attracting people. Later, in their quest for fresher locations, film crews discovered distant places such as Kashmir, Simla, Massouri, Nainital, Ooty, Kodaikenal and other hill stations. Our highbrowed gentry took to these with enthusiasm. Agents now braced up to arrange for your travel by bus, train, air or any other mode. They would also book a hotel room for you. 

Tourism had gained a toe-hold in hills and valleys.

Economic reforms of nineties brought in ‘disposable incomes’ which had a positive impact on every aspect of life. Tourism got wings in the wake of economic surge. Vacationing acquired a new meaning. Infrastructure saw unprecedented growth and travelling was no longer as grueling or cumbersome as before. Travel, tourism and vacations had become a part of our vocabulary.
Few multinational travel & tourism companies did exist prior to this phase but were engaged more into ticketing than organizing group tours. An upswing in tourism resulted in springing up of indigenous tourist companies. Initially, they aped the multinationals, taking up ticketing which gave them a client- base. Before long, both groups had started organizing conducted tours to popular destinations. Their efforts yielded rich dividends. Attractive marketing campaigns enticed the middle class into this new-found hobby of tourism.

Indian tourist had arrived.

Massive surge in the fortunes of IT industry, coupled with overall economic prosperity went onto fuel the tourism boom. It also received indirect impetus from increased levels of travel for work. IT personnel even from humblest roots were on ‘continent- hopping spree’. Many of their colleagues were stationed ‘on-site’ for long durations in US & Europe. Factor of 45 (1 $= Rs 45) was the new magic wand that taught them the science of splurging with self-assurance. Back home, every urban and many rural house-holds boasted of computer and internet which had shrunk the world. Foreign shores no longer were inaccessible or unfamiliar areas that intimidated Indians. Western world had willy-nilly diluted their contempt for Indians with new-found respect for our intellect and diligence.

On Indian terrain, salaries had shot up and so had the savings. Average executive by now had pockets deep enough to afford decent living with a vacation or two thrown in. Organized group tours providing ready solutions to their logistic needs were merely a click away.

The young India was on tourism roll.

Retired and senior citizens represented another segment of society that heartily took to group travel. These are the people with decent pension incomes and substantial savings. Rising life expectancy has ensured that most are keeping good health for their age. They only lack emotional back-up due to defunct Joint Families and absence of children who may be away. Tourism has provided them with much needed emotional release. In addition, many a young executive working abroad try to balance their guilt of not looking after their parents by funding their trips to exotic destinations. Organized group tours come in handy for all of them.

It was a golden opportunity, too good to be missed and our tour companies lapped it up with all it took. Beginning with local tours across the country, they comfortably and convincingly graduated to foreign destinations. Today, their hands are full on both levels. Local companies have an edge here. They went on to modify the business models of multinationals to suit the needs of Indian travelers who is not all that easy to handle. Food is the biggest weakness of Indian traveler and no compromise will ever be accepted.  Pandering to Indian palate is toughest task, especially on foreign shores. Our tour operators took up this challenge with audacity. Some of them took Indian cooks along on trips. Others have created a network of Indian Restaurant / Caterers to feed their flock.  

In short, our tour operators have showed uncanny ability in coming up with smart solutions. Tourism Industry has taken off in style and sky is the limit for them.

Indian Tourist is now equally at ease on Indian as well as foreign terrain.

I will continue second part of the blog as ‘European Odyssey’